COVID-19: Coronavirus Update for U.S. Insureds

Updated: March 23, 2020

About Coronavirus (COVID-19)

Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death. 

Standard recommendations to prevent infection spread include regular hand washing, covering mouth and nose when coughing and sneezing, thoroughly cooking meat and eggs. Avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing.

Your Benefits

Minimum Essential Coverage (MEC) Plan

The U.S. Department of Health & Human Services (HHS) has issued FAQs stating that “essential health benefits” generally include coverage for the test for the coronavirus (COVID-19). This means the test would be paid like all “essential health benefits” at 100% with no deductible, copays or co-insurance. As a reminder, the MEC plan requires that you use a First Health Network provider. Providers can be located at

Limited Benefit Medical Plans with MEC

If your plan provides a MEC and a Limited Benefit Medical Plan, the costs of the test for COVID-19 will be covered under the MEC if you are enrolled in it. As a reminder, the MEC plan requires that you use a First Health Network provider. Providers can be located at  All other costs for treatment will be covered like any other illness subject to the benefit limits of the policies in your plan.

Limited Benefit Medical Plans Only

If your plan does not include MEC and is a Limited Benefit Medical Plan only, the benefit for the COVID-19 test is listed in the Diagnostic, Lab and X-ray section of the benefit schedule of your Certificate. The specific benefit amount for Class I Laboratory lab tests will be listed according to the plan that you have elected.  If you are required to get an X-ray, it will be addressed as a Class 2 X-ray in the benefit schedule of your Certificate. 


If your plan provides access to telemedicine, we strongly recommend you consider accessing this service.


Coverage or claims questions

Call 1-888-376-5391 or access the CHAT line by clicking this icon.  chat


For further information about the coronavirus, please visit the sites below: